Job Title: Reservation Agent
Location: Co. Mayo
Salary: Depending on experience
Sky Staffing Solutions is seeking a detail-oriented and customer-focused Reservation Agent on behalf of our client, a luxurious property located in County Mayo.
About the Role:
As a Reservation Agent, you will be the first point of contact for guests, ensuring seamless booking experiences. You will manage reservations efficiently while delivering exceptional service that reflects the property’s high standards.
Key Responsibilities:
* Handle guest inquiries and reservations via phone, email, and online platforms.
* Provide detailed information about the property, services, and packages.
* Accurately input and manage reservation details in the booking system.
* Collaborate with other departments to accommodate special requests and ensure a flawless guest experience.
* Maintain knowledge of promotions and offers to upsell services and packages.
About You:
* Previous experience in a reservations or front office role, preferably in a luxury or hospitality setting.
* Strong communication and interpersonal skills.
* Proficient in using reservation systems and standard office software.
* Attention to detail and the ability to multitask in a fast-paced environment.
* A customer-oriented attitude with a commitment to delivering excellence.
If you are organized, professional, and passionate about providing outstanding guest experiences, we’d love to hear from you.
Apply today to join a team that values exceptional service and hospitality!