Job Description
Role: Within Management
Location: LetterKenny
All candidates must have full right to work in Ireland / Relevant experience and be able to work 40 hours
Our client is looking for an enthusiastic and driven Supervisor to lead customer service and a motivated sales team. This role is pivotal in ensuring that customers receive outstanding service and that sales targets are met and exceeded. The ideal candidate will have a passion for footwear, a deep commitment to customer satisfaction, and the ability to inspire and motivate a team.
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Key Responsibilities:
* Lead by example in delivering excellent customer service, demonstrating effective sales techniques.
* Ensure that all customers receive prompt, friendly, and knowledgeable service
* Monitor customer service levels and implement strategies to continuously improve service delivery.
* Drive sales to meet and exceed store targets
* Encourage upselling and cross-selling to maximize revenue opportunities.
* Ensure the store is visually appealing, well-stocked, and organized
* Create and manage staff schedules to ensure adequate coverage during peak times.
* Maintain in-depth knowledge of products, including features, benefits, and latest trends.
Qualifications:
* Previous retail experience required preferably in footwear or fashion
* Proven track record in customer service and sales, with a focus on achieving and exceeding targets.
* Be able to work in a fast-paced environment
* Have a strong passion for customer service and building relationships
* High level of motivation and enthusiasm.
* Flexible with a positive attitude and a willingness to take on new challenges.
If you are looking to join a new exciting company and ready for a new challenge, then this is the role for you!
Get in touch today with Katie on 045898037 or send your CV to katie@teamworx.ie
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