Job Description
1. Monitor status of client samples, keeping management informed of status and TAT. Escalation of timeline and client service issues to management.
2. Obtains necessary information for quote preparation and generates quotations for transactional work and /or RFQs for pricing group
3. Audits sample paperwork at required times.
4. Schedules, coordinates and participates in client conference calls, visits and audits if required
5. Attends meetings with technical groups as needed.
6. Documents client interactions into the project log database.
7. Reporting – provision of account, activity reports as required on a local or global basis as appropriate.
8. Responsible for reviewing data to the relevant regulatory standard, analytical procedures and appropriate documentation.
9. Continuous improvement – identification of opportunities for improvement of quality and service with client group, formulation and implementation of action plans for continuous improvement with management
10. Other tasks / duties that may be required in order to perform the role.
Qualifications
11. Degree level or equivalent in relevant subject or demonstrable relevant business experience
12. Experience using a LIMS system
13. Strong Administration Skills
14. Good knowledge of Excel
15. Some knowledge of the GMP analytical services including pharmaceutical chemistry and routine QC testing would be an advantage.
Additional Information
Eurofins Scientific is an international life sciences company, which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the leading global emerging players in specialty clinical diagnostic testing.
In 2022, Eurofins generated 6.515 billion Euro proforma turnover in 900 laboratories across 62 countries, employing about 62,000 staff.