My client in the motor industry is looking to recruit a service receptionist/administrator for their office in Baldonnell, send your CV to for immediate consideration.
Candidate Requirements
·At least 2 years’ experience in a similar role in the motor industry in a dealership, preferably in a HGV or CVRT environment
·Excellent and demonstrable front line customer service and administrative skills and experience
·Good attention to detail for recording all relevant details in documentation and systems.
·Excellent communication and organisation skills
·Highly flexible and organised with very good administrative skills
·A working knowledge of vehicle management systems / Keyloop /Kerridge / CDK Autoview distinct advantage, not essential
·Knowledge and experience of Dealer Management Systems, experience with Kerridge CDK a distinct advantage
·Full, valid, current driving licence for driving in Ireland
·A keen interest in the automotive industry and a general understanding of vehicles and terminology.
Key Responsibilities
1. You will be providing full end to end service when a customer confirms they wish to schedule a vehicle service booking or repair you by phone, email and walk-in including but not limited to: meeting and greeting all service customers promptly and professionallycustomer check-in and communications throughout the processdetermining workshop availability for service, maintenance and repair workensuring vehicles are ready at the committed time, explaining clearly the work completedAll other relevant administration in relation to the end to end process for servicing and maintenance of customer vehicles including systems input, invoicing and daily management of ‘work-in-progress’ liaising with other teams in the business, management, sales, warranty, partsassisting with gathering customer service feedback, ensuring processes consistently meet ISO standards.
Reward package:
2. Fulltime permanent contract with a leading automotive group in Ireland
3. Competitive Salary
4. 22 days paid annual leave
5. Manufacturer Training
6. Contributory Pension Plan
7. Access to Benekit App, wellbeing, discounts and learning app
8. Access to EAP including wellbeing app
#CplOSJuly 24