Job Description Reporting to the Senior HR Business Partner for Processing, you will operate flexibly as part of a team with responsibility for ensuring the effective and efficient delivery of a range of HR support services to management and employees in the Athlone Mail Centre (AMC). With a strong emphasis on customer service, you will act to ensure that the provision of HR support to the leadership team and employees is consistently to a high standard. You will have a day to day working relationship with the Plant Manager and will be part of the senior leadership team in Athlone Mail Centre. Responsibilities The principal responsibilities associated with the role include, but are not limited to: Reporting to the Senior HR Business Partner for Processing on HR activity and issues arising in AMC. Supporting the delivery of strategic and local initiatives by ensuring the people are included in the conversation. Working collaboratively with the Plant Manager and the AMC leadership team to ensure the staffing requirements of the Plant are understood, and met, through a combination recruitment and / or resource reallocation in line with Company policies and procedures. Undertaking selection activity, including shortlisting, chairing selection boards and providing candidate feedback, as required. Processing due course retirements, career break applications, resignations and extension requests in a timely manner in consultation with line management and manage resulting staffing implications. Processing employee exits under the terms of the Company Exit Scheme with line management / HR Services Unit in line with procedures, while ensuring all necessary partners are briefed. Supporting, training and advising line managers in the application of Company HR policies including Grievance Management, Discipline, Dignity at Work. Ensure individual cases are processed through these procedures in an efficient and effective manner. Advising line management in the application of all current Company/ Union agreements to ensure ongoing compliance. Preparing casework and support Employee Relations management in the presentation of cases at third party bodies (e.g. Work Relations Commission, Labour Court). Applying, and supporting line management in the application of, Company processes to regulate, and minimise ongoing levels of sick absence (e.g. the Attendance Support & Management Process - ASMP, Return to Work Discussions, Occupational Health referrals). Engaging with individual employees on matters relating to their employment with the Company and address / resolve matters in a timely manner. Working closely with colleagues in other HR functions to ensure the effective / efficient integration of HR processes to enable effective service delivery to internal customers. Undertake monitoring, analysis and reporting of activity in AMC as required and support the HR Manager - West in addressing Internal Audit requirements. Carry out such duties as assigned from time to time by the Senior HR Business Partner. Demonstrate An Post values and behaviours in your day to day work and address behaviour that supports/conflicts with them. Knowledge Skills and Experience The ideal candidate will have significant experience in the delivery of a professional HR support service in a complex organisation based on a strong customer centred ethos. A sound knowledge of, and practical experience in, the application of HR practices and procedures is key. Ideally, you will be educated to degree level in Human Resources Management or to CIPD standard. The ability to maintain complete confidentiality, excellent communication, PC Skills and organisational skills and an ability to engage and influence at all levels of the organisation are essential. Critical Competencies: (The following competencies are critical to the delivery of results and/or to superior performance in this role:) Problem Solving Communications Organisational Agility Commercial Awareness Interpersonal Savvy About the Benefits: In addition to a highly competitive remuneration package we offer access to the following: An Post Company Medical Scheme. An Post Pension Scheme. PRIP Bonus Scheme. Paid Maternity Leave. Paid Paternity Leave. An Post Employee Assistance Programme. Digital gym with daily scheduled workouts. Secure on-site bicycle parking & Cycle to Work Scheme. Tax Saver Travel Pass. How to Apply? We welcome all interested candidates to submit a detailed CV by 5.00 pm on 18th December 2024. At An Post we appreciate the value that diversity brings and believe our workforce should be reflective of the customers and communities we serve. That is why we actively welcome applications from people from all backgrounds, and do not discriminate based on gender, age, race, religion, marital status, sexual orientation, disability, membership of the Travelling community, or family status. An Post is committed to having an inclusive workplace where every employee feels they belong. If you require accommodations to be made during the recruitment process, or have questions relating to accessibility, please contact us. About An Post An Post is one of Irelands leading organisations, offering financial and postal services as well as being a trusted gateway to government services. We are transforming from the old world of traditional letters and cash to the new digital world of e-commerce parcels and financial services. An Posts core purpose to act for the common good, improving the lives of people in Ireland, now and for generations to come is aligned with the United Nations Sustainable Development Goals, putting sustainability at the centre of everything we do. Corporate Social Responsibility plays a pivotal role at An Post as we focus on developing long-term sustainability. Diversity and Inclusion are also embedded in our strategy, as we continuously evolve to be representative of our employees and the communities we