Junior Workshop Controller & Service Advisor
Location: Wexford Car Centre
Wexford Car Centre is seeking a Junior Workshop Controller & Service Advisor to join our dynamic team of service and aftersales professionals. This hybrid role offers an excellent opportunity for someone eager to build a rewarding career in a supportive environment with opportunities for growth and industry training.
What We Offer:
* Company pension scheme.
* Discounted gym membership.
* Comprehensive training and development to enhance your skills and support your career progression.
Key Responsibilities:
* Coordinate with technicians and service team members to optimise workflow and productivity in the workshop.
* Provide outstanding customer service, acting as the primary point of contact for customers and keeping them informed throughout the service process.
* Manage service bookings, schedule appointments, and organise workshop diaries efficiently.
* Maintain and organise tools and special equipment to ensure availability and proper functionality.
* Keep the workshop clean, organised, and operating to dealership standards.
* Monitor and assist in preparing vehicles for handover to customers, ensuring all quality checks are completed.
* Test drive vehicles, where necessary, to ensure repairs or services meet quality standards.
* Organise waste disposal, including oil, filters, and brake fluid collection, in compliance with regulations.
* Support workflow for vehicle preparation, including car sales vehicles.
* Promote high levels of Customer Satisfaction Index (CSI) through clear communication and exceptional service delivery.
Candidate Requirements:
* Full, clean driver's license.
* Strong organisational and communication skills.
* Positive attitude, enthusiasm, and ability to work under pressure.
* Strong attention to detail and commitment to high standards.
* Ability to work collaboratively in a team environment.
* Basic mechanical knowledge is a plus but not essential.
If you're motivated and ready to take the next step in your career-with great benefits and significant growth potential-apply with your CV today!