Who are we?
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 15,000 employees spanning over 100 countries.
Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.
Why work at Howden?
We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Within this role you will undertake insurance site surveys in the UK to collate and assess insurance risk information, provide risk management advice and deliver risk management services, including health and safety evaluations and fire risk assessments.
Working within the Restructuring & Resolution team you'll deliver risk management services to insolvency practitioner firms and surveyors specialising in distressed appointments, acting as the interface between clients and broking teams and contributing to the broader success of the team's strategy.
Key areas of focus
1. Undertake site surveys in accordance with strategic targets to ensure successful outcomes for clients.
2. Develop strong relationships with clients, colleagues and insurer partner surveyors.
3. Identify key risk information and deliver compliant reports to Insurers and clients.
4. Undertake fire risk assessments in accordance with the RRFSO and equivalent legislation.
5. Undertake health and safety evaluations.
6. Provide risk management advice and guidance, both on site and remotely.
7. Ensure services are delivered with full transparency and accuracy.
8. Develop strong relationships with insurance placement and account management team and collaborate with account managers to support growth and opportunities.
9. Deliver comprehensive client and broking documents in accordance with KPI's and service level agreements.
10. Provide assessments and site survey reports to case managers for case progression.
11. Assist in planning the most appropriate insurance programme to meet the client's demands and needs.
About you
Essential skills, qualifications and experience:
12. Health and safety qualifications and experience (minimum NEBOSH General Certificate / Tech IOSH or equivalent and willing to complete further qualifications e.g. NEBOSH Diploma if applicable)
13. Excellent verbal and written communication skills
14. Proficient in use of Microsoft Office applications
15. Excellent negotiation and influencing skills
16. Professional and personable
17. Excellent time management and ability to effectively prioritise workload
18. A desire to learn and willingness to adapt
19. Full driving license and willingness to travel (UK only) with potential for occasional overnight stay
Desirable skills, qualifications and experience:
20. Commercial insurance experience gained from working for an Insurer or intermediary
21. CII qualifications (preferably Dip CII or above, or willingness to work towards)
22. Level 3 or above qualification in fire risk assessment/ fire risk management
23. Third party accreditation as a competent fire risk assessor (e.g. IFSM Tier 2 TFRAR)
Who we’re looking for
At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:
24. Our successes have all come from someone brave enough to try something new
25. We support each other, in the small everyday moments and the bigger challenges
26. We are determined to make a positive difference, at work and beyond
What do we offer in return?
A career that you define.
Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges.
And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives.
Diversity and Inclusion
At Howden, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Our sustainability promise
We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.
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