Title: Digital & Community Fundraising Manager
Reporting to: Head of fundraising
Primary Place of Work: (Hybrid - remote working and in office) 35/36 Arran Quay, Smithfield, Dublin D07 E221
Working Hours: 4-Day Week; 28 hours per week
Nature of Post: Permanent (following 6-month probationary period)
Remuneration €36,000 (pro rata for four-day week)
RESPONSIBILITIES
Digital Fundraising
1. Developing and implementing a digital fundraising plan to maximise income growth from website, social media and other online channels.
2. Managing social media across multiple channels, including content development, scheduling, advertising and fundraising.
3. Building meaningful relationships with our subscribers and supports to attract, steward and retain donors.
4. Create stories to effectively and respectfully communicate our impact online.
Community Fundraising
5. Manage a calendar of events including One in Four’s signature events, community events and collections, and supporter led events e.g. marathons, mini marathons, cycles challenges etc.
6. Recruit and manage supporters as required, to assist in reaching fundraising targets and in building awareness in local areas and communities.
7. Answer, log, and return calls, e-mails & web enquiries regarding fundraising initiatives and events in a professional, friendly, and caring manner.
8. Manage relationships with supporters before, during, and after receipt of funds and maintain a high level of supporter care with donors
9. Provide marketing admin and support to fundraising events and community fundraisers including communication templates, graphics and best practice fundraising
10. Coordinate volunteers, permits, collection materials, etc. for Community events.
Administration
11. Ensure all supporter data is entered into the CRM system in a timely manner, entered correctly and completely, and is GDPR Compliant.
12. Track, analyse and report on fundraising results and measure, manage and report performance using agreed performance measures
13. Support the Head of Fundraising with other tasks assigned.
KPIS / PRIORITIES
14. Maintain and increase community fundraising revenue by 10% through signature event, community events and supporter led initiatives.
15. Establish annual calendar of events and accompanying digital strategy.
16. Active targeting of prospective community event hosts, securing an average minimum of one per quarter.
17. Identify new leads through digital fundraising efforts and focus efforts on converting to donors.
18. Increase awareness of One in Four and our work through social media and website views.
CANDIDATE PROFILE
19. Emotionally intelligent, empathetic, resilient and sensitive to the environment in which One in Four operates.
20. Ability to work under pressure and identify, set and deliver to deadlines.
21. Knowledge of the principles of fundraising across a range of methodologies
22. At least two (2) years’ fundraising experience in the charity sector, ideally in digital fundraising or community fundraising.
23. Excellent written and verbal communications and influencing skills
24. Excellent relationship management skills with proven experience in account/customer/donor management
25. Experience in co-coordinating or managing marketing campaigns
26. Strong organisational skills
27. Strong ability to work working on own initiative
28. Experience with CRM systems and cross-channel marketing platforms