Your responsibility as a nursing home office manager is to oversee the administrative activities that facilitate the smooth running of a nursing home administration function, organising people, information and other resources.
You'll ensure that relevant records are up to date and all administrative processes work effectively.
Key Responsibilities
As an office manager, you'll need to:
* use a range of software, including email, spreadsheets and databases, to ensure the efficient running of the office
* manage online and paper filing systems
* interact with Residents to ensure they are assisted in their queries from an administrative perspective.
* assist the Finance function with recording office expenditure and managing the budget and interaction with suppliers.
* work closely with the Director of Nursing to ensure the nursing home operational records are up to date and take action in relation to arranging necessary services.
* this includes general maintenance recording and monitoring of work.
* Administrative support to the Director of Nursing as necessary
* close interaction with the Director of Nursing to ensure all necessary policies and procedures are maintained and up to date.
* Assist with HR function and processes
* Smooth management of customer accounts to include timely payments etc.
* Assisting in both internal and external communications and confidentiality of same.
* Overseeing and supervising of ancillary staff including housekeeping, catering and maintenance where necessary.
* manage social media for the nursing home.