About Rahi
Rahi General Message
Established in 2012, Rahi is a global IT solutions provider, systems integrator, and value-added
reseller that specializes in designing, integrating, and fulfilling:
● Data Center Infrastructure
● Cloud Services
● IT Infrastructure
● Unified Communications
● Managed Services
● Global Services
Rahi provides full lifecycle technology solutions across various IT disciplines. With warehouses,
offices, and integration centers in 40 countries, Rahi offers the advantage of IOR services, local
currency billing, and RMA - helping businesses operate efficiently and successfully at any
location. Rahi combines its global reach and in-depth analysis services to understand clients’
business goals, IT requirements, and operations while placing them on the journey towards
success.
\==========================================================================
Rahi General Message with 6 Pillar Description
Established in 2012, Rahi is a global IT solutions provider, systems integrator, and value-added
reseller that specializes in designing, integrating, and fulfilling:
Data Center Infrastructure
● Architecture and Design Services
● Physical Infrastructure Solutions
● Data Center Technology Solutions
Cloud Services
● Private, Public, Hybrid, and Multi Cloud
● Design, Implementation, Migration, and Integration Services
IT Infrastructure
● Facilities Infrastructure
● Campus and Enterprise IT Solutions
● Wireless, Networking, and Security
Unified Communications
● Workplace Productivity Platforms and Solutions
● Audio, Video, and Web Conferencing
Managed Services
● 24/7 Remote Monitoring and Analysis
● Comprehensive IT Managed and Professional Services
Global Services
● Importer of Records (IoR) Services
● Global Distribution and Logistics
Rahi provides full lifecycle technology solutions across various IT disciplines. With warehouses,
offices, and integration centers in 40 countries, Rahi offers the advantage of IOR services, local
currency billing, and RMA - helping businesses operate efficiently and successfully at any
location. Rahi combines its global reach and in-depth analysis services to understand clients’
business goals, IT requirements, and operations while placing them on the journey towards
success.
\==========================================================================
Tasks
This position will be
responsible for managing all aspects of Inside Sales and Sales Operations from
Lead qualification, quote inquiry, sourcing of product, order processing,
backlog management and follow through of delivery to the customers location. Are
you a self-starter? Do you think differently? If the answer is yes
At Rahi, our values system
empowers our employees to develop and thrive in a supportive, collaborative,
professional, global, and rewarding working environment. We embrace change and
continuous improvement, driving both to the mutual benefit of ourselves and our
clients. We are looking for like-minded people who can share our passion for
success. Reporting to the Inside Sales Manager, you will work directly with
clients to understand their requirements and deliver in conjunction with the
external sales team. The primary objective of this role is to develop new
customer and provide full support to our existing European Customers and Sales
teams to maximize sales for Rahi Europe.
· Inside Sales - support the European Sales teams on all pre-& post sales
enquiries. This includes but is not limited to quotations, order entry, CRM
updates, delivery issues and complaints etc. Build & develop relationships
with Rahi sales and operational teams to maximise customer satisfaction.
· Leads – take responsibility for lead qualification. Liasie with
customer, engineering and or sales to find a suitable product offering for
customer request. Create opportunity in CRM and be fully responsible from the
lead creation, quotation, order right through to product delivery.
· Work in team with Sales
Managers to become knowledgeable of client’s end market,
competitive situation, and growth drivers to co-create the best possible
alignment between client’s needs and Rahi’s capabilities. This will include
setting the right expectations regarding process improvements, logistic
services, or any other requirements.
· RMA/Credits - responsible for managing all RMA requests right thru to return of
product and initiating credits.
· Reporting - generate, analyse and distribute sales reports with accuracy as
required by management.
· Work with marketing and
Sales teams to coordinate marketing and customer events as
required.
· Understand the Rahi
product and service offerings. Keep abreast
of any changes and make sure to have the most up to date information possible.
· Work on own
initiative to identify areas for potential process improvement
· Collaborative team
player, tasked with reviewing and developing the
documentation, processes, sales tools and supporting literature for the selling
of Rahi’s product and service offerings
· Miscellaneous, ad-hoc
tasks must be completed as required - includes
backing-up colleagues during times of leave; assisting in induction training
for new employees; other general administrative duties as required by
Management
Requirements
Requirement:
· Bachelor’s degree in Business Information Systems,
Business administration or related discipline
· Fluency in French & English
· Proficient in the use of Microsoft Office programs
specifically Excel, Word and PowerPoint.
· Excellent verbal and written communication skills
in both French and English; the ability to call, connect, and interact with
potential customers
· Persuasive and goal oriented
· Possesses an enthusiastic, outgoing, and positive
demeanor
· Strong listening skills and ability to focus on how
a customer answer questions
· Building rapport in an age when clients are adept
at sensing a lack of authenticity
· Ability to professionally and confidently
communicate with mid-level management
· Excellent analytical and time-management skills
· Demonstrated and proven sales results
· Ability to work independently or as an active
member of a team
· Willingness to travel occasionally in Europe or US
for customer meetings or training purposes
- Should have a legal work permit to work in Ireland
Benefits
OTE, Bonus