Job Title: Duty Manager Role Purpose Duty Manager required for a busy Independent Living/Direct Provision Centre in Ballinamore, Co. Leitrim. Reception/Hospitality/Social Care background would be advantageous but not essential, as full training will be provided. The ideal candidate must adhere to policies and procedures to ensure service is delivered in accordance with agreed standards throughout the centre. The centre operates IPAS contracts with inspections from IPAS and HIQA. The ideal candidate must ensure a professional, friendly and courteous service to all residents while supporting their needs working with external governments supports, volunteers and NGOs. Accountable to The Centre Manager Key Responsibilities A Duty Managers role includes but not limited to the following; * Supporting the Centre Managers oversight and management of location. * Clear communication and positive interaction with all stakeholders. * Support residents with their integration into centre life, participation in activities and general integration into the wider community. * Support room inspections, resident in house rule compliance and understanding. * Maintenance: Investigating, reporting, arranging next steps and inspecting works done. * Prepare rooms for arrivals, check rooms on departure, and conduct weekly room inspections. * Some housekeeping and light gardening tasks. * Run our Resident Activity Program with internal and external events. Marketing events to residents for participation, ideas and developing inclusion. * Actively participate in induction, training and supervision reviews to strengthen skills, operational knowledge and growth. * Manage daily handover report and actively support completion with colleagues on daily, weekly, monthly assignments and reports. * Monitor security personnel services. * Support Residents Welfare and services they need. * Ensure Supporting all Health and Risk Initiatives, Fire Safety Management and Risk Management. The Person * Computer Skills:Need to have a clear professional communication style for in-person, emails and phone use. Strong basic word and excel skills required. * Drivers License:Must have full license. Ability to support satellite location. Mileage provided and travel time is included in scheduled work hours. * Garda Vetted: Must pass Garda Vetting before commencing new position. Skills: Guest support services