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Outline of Role:
Due to expanding business needs, we have multiple openings for Supervisor-Analytical (QCL Shift Supervisor) positions within the Quality Control Laboratory team at Eli Lilly Kinsale. Initially, these roles will support Peptides manufacturing but, after the roles have been established, the remit of the roles will be extended to also provide supervisory support to the QCL Small Molecule shift team.
Reporting to:
Director-Analytical-Peptides
Key Responsibilities:
1. Provides coaching, feedback, and administrative support for team members (including manning/work schedules).
2. Plans, assigns, prioritises and monitors workload for shift Analysts.
3. Leads daily huddles in their own area.
4. Plans, monitors and oversees training of shift Analysts, and assists with training on business processes and analytical techniques.
5. Directs and coordinates the day-to-day activities of the shift team - schedules and prioritises QCL Peptides shift teams work (will later extend to QCL Small Molecule shift team)
6. Partners with Operations Supervisors, QCL Senior Managers and the rest of the Analytical leadership team to consistently meet the needs of the business.
7. Serves as a QCL consult when unexpected issues arise and collaborates with Operations and Process Teams to resolve such issues.
8. Creates a significant impact and drives results from own work and through leading others (‘sets the tone’ for the whole shift team).
9. Oversees performance management planning, reviews and career planning for direct reports.
10. Ensures high standards of safety and quality compliance are adhered to in area. Ensures area of responsibility is consistently maintained in an audit-ready state.
11. Responsible for making decisions for own team, and accountable for the day-to-day activities of the team.
12. Identifies and resolves day-to-day operational problems in team.
13. Utilises and adheres to Lean methodology (including Lean Labs, Daily Management System, Gemba etc), and seeks to improve productivity by identifying and eliminating inefficiencies in work area.
14. Ensures analyst cover is provided to support the business seamlessly.
15. Coordinates and oversees PATrol troubleshooting/investigations/corrective maintenance to ensure PATrols stay online.
16. Responsible for authorship, review and/or approval of quality documents (incl. Quality and Safety Observations, Local Reference Standards, technical memorandums, emergency change controls etc.), as appropriate, and consistent with procedural requirements
17. Collaborates with Lab QA to ensure that Quality commitments in work area are consistently adhered to (including cycle times).
18. Influences management on key decisions impacting the team, acts as a change agent and influences others to understand, support and drive improvements.
19. Decision-maker for QCL function (technical and managerial) outside of business hours and point of escalation for QCL function where required (including for the wider IE28-based QC teams).
20. May provide occasional 2PV/DIR/review support in work area, consistent with procedural requirements, where business need arises.
Basic Requirements:
21. Minimum B.Sc. (Hons) in Laboratory Science subject.
22. Minimum 5-years’ experience within an analytical function in GMP setting.
Additional Requirements:
23. Requires in depth technical knowledge of analytical work processes, as well as understanding procedures and concepts in adjacent areas (especially Operations).
24. Strong interest and passion for leading people.
25. Demonstrated ability to listen and understand individual perspectives.
26. Demonstrated ability to establish and maintain relationships across all levels in the organisation.
27. Demonstrated self-management, prioritisation and organisational skills.
28. Demonstrated excellent collaborative and communication skills (written, oral, listening), as well as ability to work effectively both independently and in a team environment.
29. Demonstrated consistent performance in delivery and strong customer focus.
30. Demonstrated ability to address issues as they arise and act in a positive collaborative manner.
31. Demonstrated learning agility and flexibility, and ability to deal with ambiguity and uncertainty.
32. Demonstrated ability to be decisive and make well-informed decisions.
33. Previous experience working a shift pattern is an advantage.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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