The Role
:
1. Carry out preventative maintenance service contracts and deliveries across a large geographical area
2. Test completed machines in line with company guidelines
3. Work proactively with the central call centre, by taking day to day instructions, keeping them updated, so waiting customers are kept informed.
4. Daily update of Production Stats to ensure performance is in line with productivity targets, escalating any issues/concerns early to the Regional Service Manager
5. Keep in good working order all tools, equipment and vehicles supplied by the company, reporting any faults, breakages or equipment failures to your line manager daily
6. Ensure at all times that the Health and Safety policy is adhered to
7. Co-operate with other employees in a professional and friendly manner
The Person:
8. A confident individual with a passion for customer service
9. Excellent understanding of coffee quality and associated equipment
10. Demonstrates strong problem solving skills with an electrical mechanical background
11. Computer literate with a clean driving licence
12. Self-motivated with a flexible approach to work, location and hours
Salary: Up to €31k + Company Vehicle + Life Assurance + 25 days Holiday + EAP + other Company Benefits