Job Description
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At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.
Your primary responsibility will be to support the AR team in billing and collections processes, including preparing vendor forms, handling portal sign up and questionnaires, sending invoices and credit memos, collection of invoices to meet cash forecast goals and improve AR subledger metrics, resolving customer inquiries, oversee the maintenance of our customer master database, and help with miscellaneous tasks as needed.
As a Junior Accounts Receivable Specialist you will:
1. Review and maintain our customer Master Database on an ongoing basis, including, but not limited to: Accounts review and approval, customer bill to and ship to addresses and contacts, invoicing instruction, etc.
2. Support Order Management with vendor set ups and questionnaires completion that involve the use of customer portals.
3. Submit invoices through online portals, email invoices, and mail invoices.
4. Prepare and send statements of account; contact certain customers in relation to open invoices.
5. Reconciliation of customer accounts.
6. Participate in the month-end close process.
7. Assist with the preparation and timely submission of tax documentation tailored to meet the unique requirements of various countries. Work on withholding tax communication campaigns to our customers.
8. Review and approve campaign dunning communications, segmented by aging buckets, through Tesorio
9. Provide support on projects, including performing user acceptance testing.
10. Perform ad hoc tasks as determined by the Sr Manager.
11. Support with periodic audit work.
We're excited about you if you have:
12. Attention to detail.
13. Methodical in following process instructions.
14. Good communication skills when dealing with internal stakeholders.
15. Foreign language is a plus.
16. Minimum 1 years accounts receivable/order management/data analyst experience.
17. Some experience in the use of ERP systems such as Oracle, SAP, Netsuite.
18. Digitally literate, some experience in navigating portals and web pages.
19. Proficient with Excel and Word (or G-Sheets and Google docs)
What you can expect from us:
20. Generous PTO Policy
21. Support work life balance with
22. Flexible WFH Policy
23. Mental & Physical Wellness programs
24. Phone and Internet Reimbursement program
25. Access to Continued Career Development
26. Comprehensive Benefits and Competitive Packages
27. Employee Resource Groups