The Dawson Hostel is the newest budget accommodation provider in Dublin City Centre We are currently looking to increase our staffing levels and will be adding a Night Reception Supervisor to the team. Requirements and skills Work experience as a Hostel Front Desk Agent, Receptionist or similar role Experience with hostel reservations software such as Cloudbeds would be an advantage Understanding of how travel planning websites operate, like and Customer service attitude Excellent communication and organizational skills Candidate MUST have fluent English Candidate must be available to work weekends Be legally able to work in Ireland without restriction Responsibilities Welcome guests upon their arrival and assign beds/ rooms Perform all overnight check-in and check-out tasks + security walks Ensure Non Guests have no access to the property overnight Manage online and phone reservations Process Payments Provide information about our hostel and local attractions and amenities as necessary Respond to clients emails in a timely and professional manner Contribute in a positive way to our guests experience in Ireland. Lead the night team & assist management as necessary Skills: Good customer service Hospitality problem solving skills. Teamwork Time Management competency skills