As our hotel night porter, youll be the first point of contact for all guests. The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable about our policies, offerings, and amenities to ensure guests enjoy their stay with us. In addition to providing excellent customer service, the hotel night porter will help with administrative tasks at the front desk to ensure operational efficiency. What You'll Do: Welcome and check-in guests, making a warm and professional first impression Kindly and promptly address guest inquiries, requests, and concerns Do regular security & fire walks Provide information about hotel services, amenities, and local attractions Serve in the residents bar Setup of meeting rooms/functions & restaurant Answer any phone calls Process payments, handle cash, and maintain accurate records Maintain a tidy and organized front desk area and ensure all public areas are clean & well presented Use hotel management software for check-ins, check-outs, and guest information Skills: Hospitality Customer Service Attention to detail Computer Skills Hotel reception Cleaning public areas Greet Guests Benefits: staff discounts on spa & food free parking flexible hours/days training meals provided on duty