Join us in writing the next chapter of the Carton House story.
There has never been a more exciting time to embark on a career with us. Carton House has re-opened as the first and only member of the Fairmont Hotel and Resorts brand in Ireland, one of the worlds most storied hotel brands.
We invite you to join us in writing the next chapter of the Carton House story. We want to meet people with a passion for service, innovation and going the extra mile for both our guests and colleagues. In doing so, we offer a workplace that puts excellence and innovation at the forefront while championing a diverse and inclusive team.
We are currently recruiting a Night Audit Manager to join the Front Office team on a permanent contract of 39 hours at Carton House.
The successful candidate will:
* Minimum of 1-2 years previous experience in a similar position in a 4 or 5 star property.
* Ability to work on your own initiative and as part of a team.
* Previous experience of OPERA would be an advantage.
* Strong command of the English language.
* Highly organised with strong customer service skills.
* Ability to work flexible hours, including weekends, Bank Holidays.
* Excellent interpersonal skills.
* Full driving licence.
Key Responsibilities:
* Assist Night Manager with operations of the Nights team.
* Front Office duties including running the night audit report and check-in and check-out of guests
* To be familiar with and adhere to all statutory and legal requirements for fire, hygiene, health and safety, GDPR, and employment legislation.
* Assist the night team in carrying out additional tasks on the overnight shift as they arise.
* Clearly demonstrate to guests and colleagues a commitment to service excellence.
* To ensure all guests receive a genuine, warm, friendly, courteous welcome on arrival and during their stay.
* Manages the completion of night tasks outlined in the shift task list to a high level.
* Effectively manage room inventory by liaising with related departments.
Why work for Carton House?
* To be part of Accor's large global hospitality network.
* Employee benefit card offering discounted rates in Accor Hotels worldwide.
* Learning and development opportunities.
* Employee Assistance Programme.
* Strong team focus and team atmosphere.
* Meals and uniform are provided.
* Free parking.
* Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme.
* Training is provided both on-the-job and through organised training seminars with both internal and external trainers.
* Temporary accommodation provided if needed.