Business Sector: Central
Job Title: IT Manager
JOB PURPOSE: Oversee and ensure the efficient operation of the company's IT infrastructure, implementation of new IT systems and policies, and drive towards continuous improvement and innovation within the organisation.
REPORTING TO: CFO
LOCATION: Nenagh, Co. Tipperary
RESPONSIBILITIES:
Responsibilities associated with this role include, but are not limited to the following:
* Devise, establish and maintain IT strategy, policies, and systems to support the organisation.
* Control IT budget and report on expenditure.
* Identify the need for upgrades, configurations or new systems and implement accordingly.
* Ensuring all types of technology queries are dealt with in a timely and professional manner.
* Purchase efficient and cost-effective technological equipment and software.
* Troubleshoot, diagnose, and solve hardware and software problems, across the business related to servers, desktops, laptops, printers, and mobile devices for all employees.
* Support employees in their use of technology for business purposes.
* Ensure all work is logged in the service desk system, actioned, progressed, and documented with relevant details and solutions within agreed SLAs.
* Provide and assist in training initiatives that support staff in the use of IT systems.
* Design and deliver IT Induction for new employees.
* Lead various IT projects across the Group.
* Maintain and update IT risk register as required.
* Build relationships with vendors and maintain cost efficient contracts.
QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED:
* Degree in computer science, engineering, or related field.
* Experience in analysis, implementation, and evaluation of IT systems and their specifications.
* At least 3 to 4 years' experience in progressive IT environment.
* Excellent organisation skills.
* Strong communication skills.
* Ownership and flexibility.