Get to Know Us
Are you ready to turn your passion into a career?
Join the Clarins Group, a global leader in skincare and makeup, where a rich family heritage meets a fierce passion for innovation and independence. Our mission is simple yet profound: to make life more beautiful while passing on a more beautiful planet. With a presence in over 150 countries, Clarins is the number one skincare company in Europe and continues to grow rapidly across Asia and the Americas. Our 8,000 unique talents are at the heart of our success, and we are deeply committed to promoting diversity in all its forms.
Do you want to help write the next chapter of our story?
Know the Role
As a Beauty Coach, you are more than just a representative of the Clarins brand; you are an Ambassador of our unique ethos. Your role is to provide our customers with unparalleled attention, listen to their concerns, offer personalized beauty advice, and cultivate trusting relationships that make every experience feel special.
As part of a dynamic team, you will have individual objectives while actively contributing to team targets. Your responsibilities include planning and executing counter actions, maximizing new product launches, and building and maintaining a loyal client base.
Main Duties
1. Deliver Exceptional Service: Provide the best Clarins Selling Ceremony to every customer.
2. Customer Relationship: Understand and manage your customers' needs, ensuring personalized service.
3. Product Expertise: Stay well-informed about our products and offer tailored combinations and alternatives.
4. Brand Ambassador: Actively promote the Clarins brand through your network and beyond.
5. Business Performance: Drive sales and contribute to overall business performance.
6. Operational Excellence: Ensure the highest standards of operational efficiency.
7. Visual Merchandising: Maintain an attractive and inviting Point of Sale (POS) environment.
Who We’re Looking For
We seek a confident, empathetic individual who is comfortable with skincare application and passionate about beauty. You should be an excellent communicator, a strong team player, and dedicated to providing exceptional customer experiences.
You are:
8. Enthusiastic and energetic, with a genuine passion for beauty.
9. Proactive, curious, and eager to stay ahead of trends.
10. Client-focused, always striving to meet and exceed customer expectations.
You have:
11. A background in Sales, with experience in Beauty or Retail (knowledge of Clarins products is a plus).
12. Strong English language skills.
13. Excellent selling and customer service skills.
What We Bring to the Table
At Clarins Group, we offer more than just a job—we provide a thriving environment built on 70 years of expertise in beauty and spa. You’ll have access to unique products and innovative services that set industry standards. Our deep commitment to Social & Environmental Responsibility is woven into everything we do, ensuring that our work contributes to a more beautiful world.
We believe in nurturing our employees just as much as our customers. That’s why we offer an inclusive work environment where everyone is encouraged to grow and reach their full potential. You'll benefit from continuous development and training opportunities, as well as attractive compensation and benefits that recognize your contributions.
Join Us and Thrive
If you have a curious mind, a thirst for continuous learning, and the drive to boldly take on new challenges, Clarins Group is the place for you. We are committed to making life more beautiful—not just for our customers, but also for our employees. Inclusion and diversity are not just buzzwords; they are deeply embedded in our core values and are the very essence of who we are.
We welcome applications from all backgrounds and encourage you to bring your unique experiences and perspectives to our team. Join us, and be part of a company where your contributions truly make a difference.
KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.