Role Overview:
Being part of Team JD you will be responsible for ensuring our customers receive the best possible service each time
they visit your store. You will assist in maximising store profitability by exceeding your sales targets and utilising the
in-store devices, while contributing to a successful store team.
Customer Service
1. Greet all customers in a warm, genuine and friendly manner.
2. Ensure that customers receive the best possible service every time that they enter a JD store.
3. Understand the process of the Customer Service measuring programme.
Sales
4. Drive sales, ensuring that targets are achieved and, where possible, exceeded.
5. Utilise the in-store devices, offering the customer the whole product range.
6. Provide alternatives and add on sales at every opportunity.
Visual Merchandising
7. Assist in maintaining standards on the shop floor.
8. Keep stock clean and presentable at all times.
9. Replenish stock levels when needed, making sure the full size range is on the shop floor where possible.
10. Ensure that product is priced correctly.
11. Keep all displays up to date.
General
12. To deputise for other staff, work within departments, or carry out other duties as required.
13. Represent JD Sports in the most professional manner at all times.
14. Conduct your work in a safe and responsible manner.
Skills, Experience & knowledge needed
15. Strong Communication skills
16. Confident & Outgoing
17. Effective selling skills
We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:
18. Holiday Allowance
19. Staff Discount On JD Group and other brands within the organisation
20. Pension Scheme - Depending on level of role
21. Personal development opportunities to learn and develop at work.