We are seeking a dynamic Food & Beverage Manager to join our team at the Great National Ballykisteen Golf Hotel. This is an exciting opportunity for a hospitality professional with a passion for delivering exceptional customer service and overseeing a busy Food and Beverage department.
We are proudly certified as a Great Place to Work since November 2023 for the second year running and have been certified as an Outstanding Employer for 2024 as part of Failte Ireland's Employer Excellence Program. We offer structured programs for growth and career advancement as we consider our employees to be our greatest asset.
If you are looking to progress to the next step of your career, we would love to hear from you.
Key Responsibilities:
* Ensure efficient daily operation of the hotel's food and beverage services.
* Coordinate handovers between shifts to maintain smooth communication with other managers.
* Ensure each department is appropriately staffed for smooth operations.
* Deliver outstanding customer service, ensuring every guest has an exceptional experience.
* Collaborate with Heads of Departments (HODs) to ensure the smooth and efficient running of the hotel.
* Enforce compliance with all company policies and procedures.
* Uphold all Health & Safety protocols at all times.
* Train and monitor the F&B team to uphold high service standards.
* Manage rosters in line with budgetary requirements.
* Carry out Duty Management shifts as required - Provide leadership and support across all departments (F&B, reception, accommodation, etc.) with a proactive, hands-on approach.
The Ideal Candidate Will Have:
* Previous experience as a Food & Beverage Manager or Duty Manager in a busy hotel environment.
* Excellent organisational and communication skills, with the ability to coordinate and lead teams effectively.
* Proven ability to work in a fast-paced environment while maintaining high service standards.
* Strong leadership skills with the ability to prioritise, delegate tasks, and motivate a team when necessary.
* Must have full permission or hold a valid visa to work in the EU.
What we can offer you:
* Attractive weekly pay structure.
* Company funded educational programmes
* Shape your career path with us! Opportunity for internal career growth, progression & promotion with the GN Group nationwide.
* Advanced online training programs through our E-learning personal development platform
* Access to GN Employee Assistance & Digital Wellbeing Program offering comprehensive support for your mental and physical health.
* Recruitment bonus through our GN refer a friend scheme
* Excellent Employee Recognition Programme including employee of the month, long service awards, team recognition days and random treat days
* Employee Social Events to celebrate our team's success together
* Industry leading complimentary meals on duty and barista style coffee
* Attractive 20% Employee discount on bar & restaurant food
* Favourable Friends and Family discounted best available rates in our GN Hotels nationwide.
* Complimentary Gym & Pool Membership: Stay fit and healthy with free access, plus a discounted rate for a family member.
* Save money and be healthy with our Bike to work scheme
* Xmas savings club
* On site free parking
Great National Hotel Ballykisteen is an equal opportunities employer.