This role requires someone with a combination of technical expertise in insurance and claims, strong communication and leadership skills, and the ability to manage risks while driving continuous improvements across the business. Core Responsibilities: Accident/Incident Management: Overseeing investigations, reporting, and documentation of accidents/incidents. Liaising with clients, employees, and injured parties, ensuring smooth transitions from incidents to claims and potential court proceedings. Coordinating with internal teams and external third parties (e.g., medical assessments, legal representatives). Reviewing and ensuring the correct handling of high-risk or complex incidents, and identifying areas for improvement. Ensuring timely publishing of management and client reports. Claims/Insurance Management: Managing communication and claims with insurers and brokers, including legal matters. Maintaining claim files on a central system (Eco-Online) and tracking claim progress. Attending court proceedings, mediations, and inspections, and arranging meetings with key witnesses. Overseeing insurance renewals, ensuring the best coverage and costs for the company. Risk Management: Identifying and managing initiatives to improve risk management practices. Supporting risk register reviews and helping mitigate risks through policies and controls. Keeping abreast of industry trends and risk mitigation strategies. Strategy: Aligning the departments goals with the companys strategic plan. Contributing to the development of the companys strategic plans by emphasizing accident prevention and effective claims management. Required Qualifications and Experience: A relevant degree and insurance/claims management qualification (APA/CIP/MDI/ACII) Proven experience in accident and claims management and business risk analysis. Key Skills: Must be able to coordinate across departments and manage multiple priorities. Strong ability to communicate complex information clearly, fostering trust and transparency. Ability to collaborate and involve stakeholders in decision-making processes. Ability to weigh risks and benefits, make informed decisions, and resolve issues effectively. Ability to lead change initiatives and communicate effectively during transitions Remuneration & Benefits: €40k-50k DOE Pension (after probationary period)2.5% employer and 2.5% employee with option for AVC's Death in Service - 2 times annual salary Health Insurance (after probationary period) 50% of agreed plan Clothing Allowance (after probationary period) €150 twice a year Bike to Work Scheme Weekly lunch offered at head office Skills: claims insurance manager APA CIP MDI