Position Description
This position will provide the successful candidate with the opportunity to develop/enhance the following skills:
1. In-depth knowledge of ESB Networks business
2. Strong Customer Service orientation
3. Use of IT applications such as SAP, Excel, Word etc.
Key Responsibilities
The key responsibilities of the role will include but are not limited to;
4. Work in accordance with agreed guidelines, policies and procedures.
5. Providing excellent customer service to all Networks customers.
6. Work as part of a multi-functional team and support all units within the Division.
7. Share knowledge and skills openly with other members of the team.
8. Reporting – Support the efficient running of the Business by providing reports.
9. Facilitate and support others in achievement of team goals and contribute positively to the development of the team and self
10. Providing clerical support to Network Supervisors, Project Leaders and Managers
11. Demonstrate flexibility and adaptability to change
Working as part of a flexible team, the successful candidate will be involved with all aspects of the above work.
Knowledge, Skills and Experience
12. Working knowledge of and competency in the use of IT systems such as SAP, SAP ISU, FMIS, PHR.
13. Good communication skills with a strong emphasis on customer focus.
14. Ability to work to tight deadlines whilst maintaining accuracy and appropriate attention to detail
15. A flexible approach to working
16. An ability to work as part of a team.
17. Financial awareness of jobs planned v actual costs, Date Management & Job Closure
Qualifications
Essential
18. Either 3rd Level qualification or equivalent work experience.
19. Full clean driving licence.