David Kennedy Recruitment is searching for German or Dutch speaking Sales Development Representative, to join our client's team in Dublin. Our client is a leader in outsourced inside sales, outsourced partner enablement, and outsourced customer success team
Position: Sales Development Representative (German or Dutch)
Location: Dublin, Republic of Ireland
Work model: hybrid
Employment type: Full-time
Remuneration: Base salary + bonus
DUTIES AND RESPONSIBILITIES:
* Execute lead qualification process and framework by effectively qualifying leads and moving them through the sales funnel.
* Serve as product and service advocate for the client building interest and awareness of client’s value proposition and assessing mutual fit.
* Consistently achieve daily, weekly, and monthly KPIs to contribute to the team and client’s overall goals.
* Learn and maintain a current, comprehensive knowledge of client’s products and services.
* Champion customer success stories and articulate the value to interested prospects.
* Maintain strong lead and opportunity hygiene by tracking activities and updating records in the CRM.
* Set appointments for sales teams according to specified qualification standards and maintain high engagement and conversion rates
* Provide actionable insights to market trends, product feedback, customer insights, and learnings based on customer conversations.
* Proactively look for problems that can be solved creatively and present recommended solutions
REQUIREMENTS:
* Minimum of 1-year experience in a customer-facing role, including elements of making recommendations to customers, supporting in the buying process, handling objections, and providing customer service.
* Excellent knowledge of German or Dutch (C1) and English
* Experience handling high volumes of incoming customer queries across various platforms and channels preferred.
* Bachelor’s degree or equivalent experience in sales, marketing, business or related field.
* Proficient in basic computer skills, Microsoft Office, GSuite, and general sales tools such as CRMs.
* Self-confident and able to build trust within the first call to quickly drive impact with customers.
* Exceptional listening skills combined with the ability to synthesize information.
* Strong organization and time management coupled with the ability to multitask and work under pressure.
* Strong attention to detail and follow-through.
* Excellent written and verbal communication
* Ability to work within a group as a collaborative team player
* Determination to learn and be coached with a positive attitude and openness to receive constructive feedback.
OFFER:
* Structured learning and career development programs
* Mental health program
* Generous Paid Time Off policy
* Paid medical leave
* Child/Dependent care reimbursement
* Education reimbursement
* 401k match, hardship loan program, access to financial wellness advisor
* Comprehensive healthcare coverage including medical, dental, and vision