ROLE PURPOSE
Are you an IT enthusiast with a knack for problem-solving? Kirby Group Engineering is currently looking for an IT Systems Administrator to join our team. In this role, you’ll provide support to Kirby Group’s 1,500 IT users who are based in Ireland, the UK, Europe and South Africa, manage our IT infrastructure, and ensure seamless operations. With your expertise, you’ll handle everything from Office365 administration to cybersecurity incident investigations.
KEY TASKS, ACTIVITIES, RESPONSIBILITIES & ACCOUNTABILITIES:
1. Provide Level 1 and 2 support for users
2. General administration of the software, hardware, network, and security infrastructure
3. Monitor system performance, troubleshoot issues, and implement necessary changes to ensure uptime
4. Office365 / Teams / Sharepoint Administration
5. Manage Group policy / inTune policies
6. Active Directory / Entra AD management
7. vMware vSphere management
8. IT Asset Management
9. Procurement of ICT equipment
10. Administration of file and print servers
11. Storage / Backup management
12. Support of meeting room AV systems
13. BIM360 / ACC Management
14. Network management and monitoring
15. Investigate cyber security incidents
16. Monitor and moderate email queue
ESSENTIAL BASIC EXPERIENCES/QUALIFICATIONS:
1. Bachelor’s degree in Computer Science or a related field
2. A minimum of 3 years’ experience within a similar role.
3. Industry Certifications desirable (A+, Network+, Azure Associate etc)
4. ITIL Certification desirable or relevant work experience to ITIL Standards
5. A current driver’s license and own transport is required
COMPETENCIES TO BE DEMONSTRATED:
1. Results Orientated
2. Customer Service/Relationship Builder
3. Innovates and Improves Processes
4. Attention to Detail
5. Resilience and Positivity
6. Team Worker/Builder
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