Food & Beverage Assistant - The Spencer Hotel
We are excited to announce a new opportunity for Food & Beverage Assistants to join our F&B Team at The Spencer Hotel. We have full-time roles available.
As part of the MHL Hotel Collection, The 4* Spencer Hotel is in a prime location overlooking the River Liffey in the heart of Dublin’s financial district. Home to 209 guest bedrooms; 8 Meeting Rooms; The Spencer Cocktail bar & East Restaurant, we are located within 10 minutes’ walk from O’Connell Street, with easy access to Connolly & Dublin Docklands Dart & commuter train stations. The Luas and Dublin Bus services are also within minutes’ walk from the Hotel.
Main Responsibilities:
1. Providing a warm welcome for guests and explaining menu options available.
2. Ensure there is enough mis en place for service.
3. Provide excellent customer service that anticipates individual guest needs.
4. Provide a friendly, courteous, and professional service at all times.
5. Prepare and set tables for the next guests.
6. Ensure the food service area is left clean and tidy once all the guests have left.
7. To be a salesperson and go beyond the general level of service expected.
8. To maintain the front and back of house areas to a very high standard of presentation.
9. To assist colleagues in other areas without prompting in a spirit of co-operation and teamwork.
10. To ensure that health and safety and other procedures are respected (especially HACCP).
Minimum Requirements:
1. Experience serving in a busy environment.
2. Excellent customer service skills.
3. Professional demeanor.
4. Ability to work in a busy environment and as part of a dynamic team.
5. Fluent level of spoken and written English essential.
6. Flexibility to work early and late shifts.
We provide:
1. Excellent working conditions.
2. Training & Development.
3. Excellent career progression opportunities.
4. Meals provided while on duty.
The Spencer Hotel is an equal opportunities employer.
Skills:
Hospitality Industry, Welcoming restaurant guests, Customer Focus
#J-18808-Ljbffr