* Full-time
Company Description
Why are we here?
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.
Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.
Job Description
In a nutshell
As a business analyst you will support our globally distributed CRM Team, to implement our Dynamics MS CRM solution.
Where will you be based and what business will you support?
Based in Dublin, you will join a globally distributed CRM team - within the Eurofins Group CRM IT Competency Centre.
How can you help us?
You will:
1. Design the future of our Microsoft D365 CRM landscape for customer sales, customer service and marketing automation; making sure that changes in D365 SaaS are in alignment with business standards (avoiding "over customizations", among others).
2. Be part of the architecture community and align with other architects on integration patterns, among other architecture components; you will find the best design for business requirements to make sure that changes in D365 SaaS are close to the standard and we do not “over customize” our system.
3. Guide and review the work of our CRM development team; while you contribute with regular code reviews and actively participate in the implementation (hands-on mentality) of critical integrations.
4. Work with other architecture and engineering teams in defining standards and governance.
5. Write and maintain the technical design documentation for the CRM platform and agree on the technical roadmap of the D365 platform, its APIs usage and integration layers to ensure architecture is compliant with Eurofins standards concerning security, technologies, patterns etc.
6. Be accountable for the proper implementation of CI/CD and test automation for CRM platform.
What can we do for you?
We are offering the following:
* A competitive salary package
* Extensive on-the-job coaching and training opportunities
* Challenges within a multi-cultural and cross-regional team as part of the international and fast-growing Eurofins organisation
* A dynamic working environment with a good team spirit where personal development and growth are highly encouraged.
Qualifications
Are you our kind of extraordinary?
You have
1. A minimum of 5 years of working experience with MS Dynamics CRM solution, with strong knowledge of Azure Cloud Technology; both in development and architecture design.
2. A Bachelor or Master Degree in IT or similar disciplines (Applied Maths, Engineering, Business degree with integrated IT, etc).
You are:
* Proficient on on-premise architecture and software development.
* A strong problem-solver with “can-do” attitude.
* Able to identify issues, escalate and propose solutions while capturing and understanding all relevant details.
* Target oriented and professional.
* Fluent in written and oral English.
What else should I know?
The following skills are an advantage:
* Microsoft certifications on MS Dynamics 365.
* Fluent in German and/or French.
As the role and Eurofins' IT Talent Acquisition team are international, please ensure to submit your application in English.
Additional Information
What can we offer you?
* A competitive salary package, including bonus and benefits;
* Extensive on-the-job coaching and training opportunities;
* A hybrid working setup;
* Challenges within a multi-cultural and cross-regional team as part of the international and fast-growing Eurofins organization;
* A dynamic working environment with a good team spirit where personal development and growth are highly encouraged.
Your application:
As the role and Eurofins' IT Talent Acquisition team are international, please ensure to submit your application inEnglish.
Want to know more about us?
We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.
We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.
Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!
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