Dublin, Ireland
Description
The Employer: Crosscare is the social care agency of the Dublin Diocese and is a registered charity. Crosscare delivers services with a servant leadership ethos, supporting those most in need with Love, Respect, and Excellence.
Contract: 1 year contract
Reporting to: Project Leader/Deputy Project leader
The Role:
* Admit residents to the service, ensuring he/she is provided with a full induction and welcome.
* Complete a comprehensive assessment (HNA) where required with an allocated case load of residents to identify each individual's appropriate housing option.
* Provide support to residents to establish tenancies by assisting them to identify suitable properties, including searching relevant press publications and websites, contacting and visiting landlords and letting agencies.
* Arrange and accompany residents to viewings of properties and support them in negotiating with landlords where appropriate, ensuring that the property meets safety standards and is well maintained.
* Assist residents to understand and complete their Housing Assistance Payment (HAP) paperwork.
* Assist residents to fully understand the conditions of their tenancy agreement and agreeing rents with landlords prior to taking up a tenancy.
* Accompany the residents to the tenancy signing.
* Refer each resident to appropriate tenancy sustainment programmes e.g. CLAN, Sli, Hail etc.
* Have comprehensive knowledge of local facilities and support groups and liaise with a broad range of external service providers including HSE, DCC, CPS, DOSP Community support groups, DRHE, and other key stakeholders.
* Identify blocks and barriers to residents accessing suitable housing options and report on these as requested, highlighting external policy issues as they arise.
* Keep detailed records of outcomes and numbers of individuals resettled as we are a target-based service.
* Work effectively as part of a team and be open to reasonable requests from Project Leader/Deputy Project leader to ensure effective working relationships.
* Cover the floor and carry out day-to-day running tasks as required.
Qualification Required:
* Minimum Level 7 Degree Qualification awarded by the National Qualifications Framework (NQF) QQI e.g. Social Care, Social Policy, Addiction Studies, Social Science, Law, Psychology, Social Work, Public Health, Auctioneering, Housing Studies, and other related Social Science Degrees.
Experience Required:
A minimum of 1 year working in the area of homelessness & knowledge of homelessness and its causes, homeless services, addiction, and mental health.
Internal Candidates - A minimum of 6 months Social Care Worker experience.
Additional Requirements (be able to demonstrate in your application)
* Good time management and organization skills.
* Knowledge of Rebuilding Ireland, Pathways to Home, HAP, Rent Supplement & HNAs.
* Ability to work on a roster that includes evening and weekend work in a residential setting.
* Awareness of the issues arising for residents/families moving into their own independent tenancy.
* Experience of managing complex and challenging situations in a client-based service.
* Knowledge of Children’s First & Child Protection.
Other:
* Professional Qualification in Housing e.g. ICSH/CIH membership.
* Full Driving License.
Personal attributes:
* Interpersonal skills.
* Initiative.
* Flexibility.
* Integrity.
* Responsibility.
Benefits:
* Generous annual leave.
* Additional leave for long service.
* Training and Development Programmes.
* Employee Assistance Programme.
* Digital Doctor Service.
* Bike to Work Scheme.
In Crosscare, we approach our work with an attitude of service, showing love, care, and kindness in all interactions with others. We treat people with a level of respect they will remember long after our service and support have been received. We strive for excellence in everything we do. Our clients, young people, and service users deserve it.
Application Process: To apply, please upload a comprehensive CV and letter of application (one document) detailing your suitability for the role to the link provided.
Closing date for applications is 6th February 2025.
Crosscare is an equal opportunities employer.
Garda Vetting will apply to this role.
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