YOUR MISSION & RESPONSIBILITIES AHEAD OF YOU
You will be an ambassador for GANNI. You will work within our beautifully curated stores. The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose.
At GANNI we are passionate and optimistic people who live and breathe everything we stand for. You have a responsible, environmentally friendly approach to our business. You keep an open mind, you are authentic in everything you do.
You will support your team to always deliver service that is seamless, efficient, and dedicated to the client’s needs.
You will run a business that is based on an omnichannel/omnicommerce mentality where missing a sale is not an option. You have a result-oriented mindset and you will drive footfall through a digital client outreach program as an integral part of daily business. Through online booking services and in-store events, you and your team will build and foster the GANNI community.
You will be managing, motivating, and leading your store team to achieve KPI targets and you will create a culture within your team that is authentic, optimistic, and driven by results and the opportunity to learn.
BUSINESS
Ensure exceptional client experiences and establishing loyalty within the community.
Foster client outreach program to drive footfall to the store.
Push, motivate, and support the store team to reach KPI targets and maintain a KPI-driven environment.
Drive, supervise, and support in-store shopping events via our booking services and follow up to foster client relationships.
Act on opportunities with your team and strive to secure all sales.
Maintain VM guidelines and manage stock in all aspects.
TEAM MANAGEMENT
Support your Store Manager in leading and planning daily work and operations in store.
Support and drive your team to achieve a healthy client loyalty base with in-store activities to foster client relationships.
Motivate and coach your team to achieve their personal and store targets.
Support facilitating as well as participate in workshops necessary to enhance performance.
Responsible for keeping the team environment open, friendly, and transparent.
Support arranging and facilitating informative and structured staff meetings every month.
COMMUNICATION & DEVELOPMENT
Keep yourself and team members up to date with all relevant information and business trends.
Support the development of clear, consistent, and organized lines of communication.
Support administrative duties such as reporting and communicating with the store team and other GANNI stakeholders.
Drive your own development and strive to enhance your leadership skills.
PROFESSIONAL QUALIFICATIONS
Solid and proven management background with at least 1 year of store management and team leading experience.
Strong client database and experience working with digital clientelling.
Omnichannel and omnicommerce understanding.
Sales driven, results motivated, and goal-oriented.
Experience working with a business intelligence program and excellent understanding of key performance indicators.
Experience with leading, motivating, and providing excellent sales training to staff members.
Flexible and ability to work in a fast-paced environment.
Fluent in French and English.
Experience with Excel, Google Drive, and RFID is a plus but not a must.
THE GANNI WAY
You have a natural flair for interacting and communicating with people and you are highly organized and structured. Furthermore, you are service-minded in all aspects and have a consistently positive and open-minded attitude towards life and the people in it.
We are looking for a true GANNI ambassador - someone who shares our values of Openness (ready to evolve, honest not perfect), Optimism (you never stand still, just dance!), Authenticity (you march at your own beat!), Accountability (no excuses, you make an impact), and Responsibility (make small changes, see big differences).
The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack)the fashion system!
GANNI is a state of mind - more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything! So prepare yourself to be comfortable with the uncomfortable and (hack)ing the system with us!
BE BOLD AND JOIN OUR GANNI UNIVERSE!
We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI Family. We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible. Please use the “Apply for position”.
GANNI is committed to creating a more diverse and inclusive workforce, building teams that represent a variety of backgrounds, perspectives, and experiences. It is a fundamental policy at GANNI not to discriminate on any basis or characteristic. Everyone is welcome and encouraged to apply.
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