About the Company:
Trailhead Unlimited is a facilities management company specialising in the establishment and operation of emergency accommodation. We work with clients in both the private and public sector.
Our public sector work is focused on the provision of accommodation for beneficiaries of Temporary Protection applications (IPs) in Ireland. We are committed to providing a safe, secure and dignified space for IPs to help them start to rebuild their lives and integrate into a new society. Our accommodations offer a range of services including language and cultural support, access to education and job training, and mental health and well-being resources.
The Trailhead operational management approach is person-centred. We focus on developing strong relationships with our residents, helping them to realise their individual needs, aspirations and goals. Fundamentally we work with IPs to help them achieve longer-term stability and success in Ireland.
This position is for a full-time, fixed term (1 year) contract, with the following compensation package:
* Dependant on experience
* Included outside of daily rate: Meals and car allowance dependent on location
Reporting to: General Manager
Job objectives:
The Social Engagement and Protection Manager will be responsible for providing practical and emotional support for individuals who are accessing Trailhead Unlimited Emergency Accommodation in addition to creating and running the engagement programme. As the role is newly developed, the ideal candidate will be highly motivated, have excellent interpersonal skills and an ability to work in partnership with statutory, voluntary and community organisations.
Duties and Responsibilities:
Duties below are illustrative, and not exhaustive, and are subject to change in line with priority needs of protection applicants:
* Establish trusting and professional relationships with residents to encourage engagement with the service.
* Carry out ongoing assessment and review of residents, including psychosocial needs; (i.e general and mental health).
* Manage and prioritise own caseload and work with flexibility and initiative.
* Liaise appropriately with the HSE and other external professional agencies to assist residents in accessing health, support and entitlement services.
* Provide information on local and community services to promote social activity and engagement.
* Advocate and refer residents to appropriate services, based on their individual needs.
* Report any concerns or issues to the management team, regarding residents needs or behaviours.
* To champion residents at managerial level ensuring they are represented in all discussions.
* Maintain accurate and up-to-date record keeping, report writing when necessary.
* Implement all organisational procedures and policies including health and safety and child protection guidelines.
Requirements/Qualifications:
* A degree (Level 7 minimum) qualification in Social Care, Counselling, Community Development, Social Care, Social Work or similar.
* 2+ years professional experience in a similar role.
* An understanding and knowledge of the asylum process in Ireland and the integration of migrants.
* Ability to work on own initiative and self-motivated.
* Full Clean Driving licence and access to a vehicle
Desired Characteristics:
* Excellent communication skills both verbal and non-verbal.
* Person-centred approach, adaptable, and an ability to problem-solve.
* Experience of working with vulnerable groups, social exclusion and disadvantaged communities
* Effective team working and developing external relationships.
* Resilience and positive outlook.
* Ability to liaise with the management team and other staff on issues relating to Trailhead Accommodation and its residents.
Job Type: Full-time
Pay: €35,000.00-€40,000.00 per year
Benefits:
* Bike to work scheme
* Company events
* On-site parking
* Sick pay
Schedule:
* Monday to Friday
* Weekend availability
Work Location: In person
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