**Job Summary:**
An exceptional guest experience awaits as you take on the role of an Afternoon Tea Server. Delivering friendly, professional, and attentive service, you will serve a variety of teas, sandwiches, scones, pastries, and other treats to meet guests' needs promptly and courteously.
Key Responsibilities:
* Food Preparation: Collaborate with the team to prepare our signature afternoon tea menu.
* Serve Afternoon Tea: Greet guests, take orders, serve hot tea, and replenish as needed. Present a selection of freshly made sandwiches, scones, pastries, and cakes, ensuring proper arrangement and presentation.
* Guest Interaction: Engage with guests to ensure their needs are met. Provide information about tea selections, menu items, and dietary restrictions.
* Maintain Cleanliness: Ensure all tea service areas are clean and organized. Clear plates and cups as needed and maintain a tidy environment.
* Setup & Teardown: Set up tea stations and arrange tea tables with appropriate utensils, china, linens, and decorations. Clean and reset tables after tea service.
* Provide Information: Explain menu items, including teas and accompaniments, to ensure guests understand what they're enjoying.
* Deliver High-Quality Service: Provide attentive service, ensuring guests feel comfortable, valued, and have everything they need for an exceptional tea experience.
Requirements:
* Customer Service: Strong communication skills with a focus on delivering excellent customer service.
* Attention to Detail: Ability to pay attention to details, such as proper presentation of tea and food items.
* Tea Knowledge: Familiarity with different types of tea and how to prepare them.
* Physical Stamina: Ability to stand for extended periods and carry trays with multiple items.
* Team Player: Ability to work well with other staff members in a fast-paced environment.
* Previous Experience: Experience in food and beverage service is a plus, but not mandatory.
What's in it for you?
* Subsidized staff accommodation (subject to availability)
* Ongoing investment in your learning and development
* Employee Assistance Program
* Staff discounts at Westport Adventure
* Discounted rates with local businesses across Westport & Castlebar
* Bike to work scheme
We strive to create and maintain a diverse workforce where everyone is respected and included.