About Apleona
We are a global business providing integrated facility management services across Ireland with over 50 years of experience and expertise.
We offer flexibility, career progression, and a competitive starting rate.
Job Title: Soft Service Lead
Location: Cootehill, Co Cavan
Working Pattern: Monday to Thursday, 8 AM - 4:30 PM, Friday, 9 AM - 3:30 PM
Key Responsibilities:
* Manage cleaning, maintenance, caretaking, and catering teams to ensure smooth service delivery and excellent client relationships.
* Oversee soft services operations, maintaining high standards and efficiency.
* Manage budgets, cost control, and service improvements.
* Lead and develop a team, supporting hiring, training, and performance.
* Evaluate compliance with health & safety and company policies.
* Maintain strong client relationships and deliver exceptional service quality.
Requirements:
* Proven experience managing soft services (cleaning, security, or facilities).
* Demonstrate strong leadership, problem-solving, and communication skills.
* Able to handle budgets, contracts, and client expectations.
* Promote a proactive, customer-focused approach.
* Familiarity with integrated software systems.
* Relevant qualifications and a full, clean driving license required.
* IND1 qualification necessary.
What We Offer
We welcome applications from individuals with specialist skills in the following areas.
Please submit your details and CV to apply for this position.