We are recruiting on behalf of a prestigious client who is looking for a skilled ServiceNow Administrator to take ownership of the current ServiceNow platform, managing upgrades, maintaining plugins, and overseeing workflow processes.
Benefits: Base salary up to £65,000 Attractive pension scheme Comprehensive health insurance 25 days of annual leave (Option to buy more) Funded bursary for your own personal development Huge retail discounts Frequent social events & Incentives Funded ServiceNow Certifications & so much more!
Key Responsibilities: Develop and implement solutions for both internal and external stakeholders Perform business analysis and process optimization Diagnose issues and design effective solutions, recommending system enhancements Customize and configure the ServiceNow platform to align with organizational needs Automate processes by creating and managing workflows, business rules, and scripts Manage user roles, permissions, and access controls Resolve technical issues within the ServiceNow platform Work with IT teams to integrate ServiceNow with other systems and tools Ensure optimal performance and scalability of the ServiceNow instance What you will need to be successful: Proven hands on experience with ServiceNow platform Proficiency in JavaScript/AngularJS Background in database design and modelling Experience in administering core functionalities of the ServiceNow platform Hands on experience with ServiceNow ITSM & CSM modules Configuration Management Database (CMDB) with SCCM, InTune, Azure, AWS, SAM/HAM (Desirable) Experience with: Service Level Agreements (SLAs), Catalog Builder, Domain-separated data, Flow Designer, UI Builder, Portal administration, Performance Analytics ServiceNow CSA Certified Minimum