Cpl is hiring a permanent Service Delivery Coordinator to work with one of our key medical device clients in Cork on a 6 month contract. This is a hybrid role with 3 days based on site and 2 days WFH. Flexibility is essential.
Key Responsibilities:
1. Manage full TA cycle for our student co-op program
2. Recruitment Administration
3. Assist in full candidate journey
4. Advising and guiding candidates through the process
5. Arranging interviews
6. Reference checks, medicals, uniforms, and ad hoc requests as needed
7. Support candidates through the recruitment process including aftercare assistance
8. Improve and facilitate process improvements to on-site function overall/site specific
9. Initiate escalation and handle as appropriate both internal to Cpl and client issues
10. Develop reports, spreadsheets and other operationally based written material as needed by the account
11. PO Management
12. Financial Reporting
Medical Surveillance Responsibilities:
1. Medical Surveillance Administration
2. Ensuring completion of appropriate medicals for both sites
3. Ensure employee medical records are maintained confidentially and adherence to GPDR requirements
4. Ensure confidentiality of sensitive information
5. Schedule medical appointments with guidance from our medical providers
6. Advising and guiding candidates through the process
7. Maintaining of monthly and quarterly reporting for Finance, EHS, HR for both client and Cpl and medical providers
8. Invoice administration/auditing when needed
Administrative Support Responsibilities (if required):
1. Helpdesk Queries
2. Supporting administration
3. Uploading, maintenance and off-boarding of CW’s on internal and client systems
4. AOB/ escalations or adhoc requests from the site
Skills/Experience/Competencies Required:
1. Autonomous, innovative and solution focused
2. Strong organisational and reporting skills
3. Ability to prioritize work from multiple stakeholders in a high volume, dynamic environment
4. Proficiency in MS Office Products, particularly Word, Excel & PowerPoint. Familiarisation with Teams, One Note beneficial and Salesforce beneficial
Why Join Us?
Check out our Cpl Perks Pack which will give you a sense of what Cpl has to offer: Cpl Perks Pack
Contact: rachel.brannigan@cpl.ie
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