Controlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clean and controlled environments. We are currently recruiting for a Warehouse & Logistics Planner, to work at our office in Dublin 15. The successful candidate will play a critical role in maintaining service level and providing support to important domestic and international customers.
Responsibilities
* Manage stock levels across multiple warehouses ensuring correct inventory mix to support picking activities
* Oversee customer orders and internal stock requests, allocating stock and releasing orders for picking
* Coordinate with external partners and internal team members to schedule deliveries in the most efficient and cost-effective manner
* Develop good business relationships with internal colleagues, customers, and suppliers.
* Support internal and external client facing colleagues to ensure the highest level of customer service is delivered to our customers.
* Stay up to date with product knowledge, internal systems training, and customer specific processes.
* Recognise, document, and escalate customer issues or trends following appropriate communication and escalation channels where required.
* Track and coordinate shipments (incoming & outgoing) to ensure stock is delivered to the correct locations.
* Manage lead times and communicate effectively with customers and internal stakeholders.
* Support inventory management & cycle counting activities.
* Process delivery dockets, GRNs, and other warehouse documents to ensure they are scanned and saved on our ERP system
* Coordinate with team on production orders and special orders requiring kitting or assembly.
* Provide Weekly & Monthly reporting, planning schedules, etc. as required.
Skills & Experience
* Experience working in a similar role and/or industry.
* Passion for delivering first class customer service to customers.
* Experience working with multinational organisations would be preferred.
* Ability to identify customer needs and ensure customer satisfaction with every enquiry.
* Good time management skills
* Good communication, organisational and administration skills.
* Ability to prioritize and multitask
* Flexible and Pro-active attitude.
* Ability to identify problems before they arise and the initiative to come up with solutions.
* Experience working with Microsoft Office package such as Outlook, Word, Excel.
* Previous experience using an ERP system e.g., SAP would be beneficial.
Benefits
* Paid Holidays
* Parking
* Laptop
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Warehousing and Storage
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