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Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
We are looking for an Assurance Specialist to join our team in Dublin. The successful individual will be responsible for identifying trends/areas of concern and completing reviews of these areas. They will look at these areas with an independent view but work with the team to help make improvements as the review is underway. This is a 24 Month Fixed Term Contract.
The position is based on site in our Cherrywood office, with an opportunity to benefit from Aviva’s smart working arrangements which offers a mix of home and office working. While this role is in the greater Dublin area, it would suit those with customer service skills living in Wicklow/Kildare/north Wexford area also. We have free parking for staff who commute by car or motorcycle or there are public transport links close-by (the LUAS Green Line and 84a bus stop is one minute away).
Please be advised that you must have fluent English and valid Irish, EU, or UK work rights to be considered for the position.
Duties and Responsibilities:
1. Complete Proactive Thematic reviews based on:
1. Trend Analysis
2. Concerns raised by Stakeholders
3. Reviews before Internal Audit/2LOD Risk Monitoring Review
2. Test adherence to:
1. Regulations
2. T&C’s
3. Internal Business policies and standards
4. Process documentation
3. Support the business to implement recommendations found in thematic reviews
4. Deliver Outcomes testing evaluating the Customer Experience and Journey throughout
5. Analysis of iCare Risk Events and Issues to identify trends in Root Causes and work with the relevant Business areas to draw up an action plan to address themes found.
6. Share learnings across functions and with IWR
7. Share best practice to support the business in implementing effective solutions (without Reinventing the wheel)
8. Supporting the business to identify and report emerging, strategic and immediate business risk
9. Support creation of action plans required to ensure risks remain within tolerance
Skills & Experience:
1. Experience with internal auditing is desirable
2. Experience in Insurance/Financial services is preferable
3. Understanding of what makes a good Root Cause Analysis
4. Knowledge of Risk management
5. Experience in change management
6. Ability to analyse processes and interpret them
7. Strong verbal and written communication skills
What will you get for this role?
1. A competitive market leading salary depending on skills, experience, and qualifications.
2. Generous pension (employee contribution matching of up to 14% if you contribute 8%)
3. Annual performance related bonus and pay review.
4. Holiday allowance of 25 days plus bank holidays, and the option to buy/sell up to 5 additional days.
5. Free car parking
6. Aviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share Scheme
7. Cycle to Work benefit scheme.
8. TaxSaver Travel Scheme
9. Family friendly parent’s (matching paternity and maternity leave) and carer’s leave.
10. Up to 40% discount for some Aviva products plus discounts for Friends and Family
11. Employee Assistance Programme
12. Professional qualification support and transparent career progression plans
Aviva is for Everyone
Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.
We flex locations, hours and working patterns to suit our customers, business, and you. Our smart working combines the benefits of flexibility with time together with colleagues.
We prefer all applications to be submitted online, however if you require an alternative method of applying, please contact.
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