Halo Feedback is an employee feedback survey software and services company headquartered in Sydney, Australia and Galway, Ireland.
Our Galway office, located in the heart of the city center, focuses on providing administrative and client support of our survey platform to our US and European clients - many of which are global brands and recognized names.
We are currently hiring for the role of Client Services Consultant.
In this role, you will be part of a small team of Client Service Consultants who provide daily administrative and client focused support to users of our platform. Your role will support all aspects of client delivery, from engaging directly with our clients to manage their requirements and coordinating project workloads with the team.
The ideal candidate will be an excellent communicator, both written and verbal, well organized, and capable of managing your time efficiently while working across multiple tasks at once.
You will be dealing with senior HR professionals to deliver exceptional results. The ideal candidate will be confident in their ability to schedule and manage meetings, capture project requirements and outcomes, and manage the software platform on behalf of clients.
Tight deadlines and evolving priorities can often be a reality with our clients, given their global nature. Working with them to manage project requirements, resulting in positive outcomes for all involved, is an important aspect of this role.
Ideally, you will be proficient in the use of web-based software and capable of learning how to work with a new and unique software platform.
This is a great opportunity for an individual wishing to grow their experience in HR technology and work with global organizations and consulting firms.
Job Type: Full-time
Pay: €28,000.00-€32,000.00 per year
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Education:
* Advanced/Higher Certificate (required)
Experience:
* Client Management: 2 years (preferred)
* Business Administration: 2 years (preferred)
* Customer Service: 2 years (preferred)
Work Location: In person
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