About The Role
CUSTOMER SERVICES - IT’S A PEOPLE THING
Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you.
It’s not about what you know. It’s who you are. As a Hire Desk Administrator, you’ll be doing one of the most important jobs in our business looking after our customers. This means building relationships, getting to know what they do, how they do it, and most importantly, how we can help them do it better.
We are currently looking for an administrator to join our friendly Sunbelt team at our office in Kemble GL7 6BQ, with a competitive salary. Primarily working on the hire desk, you will be tasked with supporting the rental desk operation by providing an effective and efficient office administration service that complies with company policies.
You will be providing administrative support to the business by undertaking a wide range of activities involving the maintenance of key business systems and processes.
What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an industry-leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards, and a great company pension scheme.
About You
If you join the team, we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.
What you will need to bring to the role from day one:
* Able to work as part of a team, supporting colleagues
* Flexible and self-motivated, you’ll take the initiative and be keen to embrace new training opportunities
* Great communication skills – both verbal and written
* Effective administration, planning, and organization skills with strong attention to detail and accuracy
* Good IT/computer skills, including MS Office (Excel and Outlook) & experience of database entry
* Previous office administration experience would be advantageous but not essential
About Us
Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US, and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government, and events. Our teams make the impossible possible and the unthinkable doable.
Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognize the value and uniqueness of our teammates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.
Your health, safety, and wellbeing are really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider program. You’ll also be able to access a 24-7 employee assistance helpline, counselling services, and financial wellbeing support.
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