Thornshaw Scientific in partnership with B Braun, a global healthcare company, have an exciting new opportunity for a Clinical Connectivity Specialist to join the team. Based in Dublin, the role is hybrid.
You will report directly to the Healthcare Technology Manager.
Your Role
We are seeking a highly motivated and skilled Clinical Connectivity Specialist to join our clients growing team. This role will suit a highly motivated professional to deliver ongoing service to customers through IT Support throughout the lifecycle of installed IT products.
Key Responsibilities:
* Identify and deliver customer integration and connectivity requirements and collaborate with members of the Hospital and Ambulatory Channel teams to deliver national projects.
* Provide a source of expert knowledge on B. Braun IT solutions as well as general IT topics (Networking, Security, HL7, Server Configuration, etc.) both internally and externally.
* Provide ongoing support to customers post project completion both remotely and onsite.
* Assist in the training, building, and development of Smart Pump Drug Libraries with key departments in install bases.
* Present and demonstrate the use and benefits of our products to existing and potential customers.
* Maintain high standards of communication both internally and with key stakeholders within B. Braun accounts.
* Act as a point of contact for all IT product-related communication internally and externally.
* Build strong relationships with key stakeholders within hospitals.
* Contribute knowledge and expertise to the Hospital and Ambulatory channel's business strategy.
* Support the development of reference sites and key opinion leaders to support the Hospital and Ambulatory channel's strategy.
* Develop collaborative relationships with the local and global organization, as well as third-party providers.
* Work with the marketing function to develop real-world evidence that our systems provide.
* Evaluate business requirements and expand knowledge and skill base as necessary.
* Ensure the Sales team is equipped with the relevant required technical knowledge and skills to enable them to fulfill their sales role in a professional, effective, and efficient manner.
* Work with the Sales Team to develop and implement effective sales strategies in line with the company's expectations.
What you need
* B.Sc. (Hons) in Biomedical Engineering.
* Alternatively, a degree (Hons) in Electrical/Mechanical Engineering or Computer Science.
* Proven experience building customer relationships.
* Experience within IT server and/or networking support.
* Proven experience of hospital IT integration.
* Experience in the local healthcare sector.
* Training and coaching experience.
For full details and job spec, email your CV to tdunne@thornshaw.com or call Tina at +353 1 2784701 / 087 6811990. Thornshaw Scientific is a leading life sciences recruitment specialist. www.thornshaw.com
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