DescriptionThe Global Shares Transaction was announced on March 15, 2022. Founded in 2005, Global Shares is a leading cloud-based provider of share plan management software. Global Shares’ employee ownership solutions cover the entire company lifecycle, and caters to corporates worldwide.
As a Global Shares - Contract Specialist in our Legal department, you will be responsible for managing the escalation process, ensuring the smooth execution of client contracts, and maintaining strong relationships with stakeholders. You will also be involved in various business initiatives and will have the opportunity to contribute to the development of our contract management tool. This role requires strong analytical skills, attention to detail, and the ability to manage multiple projects simultaneously.
Job Responsibilities
Ownership of escalation process
Project manage all new and renewal client contract agreements to accelerate the contracting process, while ensuring risks are managed
Collect approvals for non-standard terms in agreements, and partner with the Legal department and other stakeholders using the “Escalation and Approval matrix”
Add approvals to the tracking system e.g., JIRA, and follow up with approvers
Check and track the status of Client Risk Evaluations (CRE) and follow up on outstanding items
Serve as a key partner to Sales and Legal teams through drafting, supporting client negotiation and executing on new and existing client legal agreements
Proactively partner internally to close contracts and bring business on board in a timely manner to maximize revenues without exposing the business to unacceptable risk
Review client-drafted agreements and work with Legal and Business heads to resolve complex issues therein
Attend client meetings & calls as required to assist with contractual negotiations
Support sales and other internal teams with contractual documentation inquiries
Ensure that the appropriate legal agreement contracting process is followed and final documentation is properly filed into system with all internal stakeholder signoffs.
Manage successful & accurate negotiation of appropriate documentation with the client.
Produce a guide of contracting procedures and reference materials to support the contract specialist role
Ownership of MIS, Analysis and Technology
Run a dashboard of all in-flight contracts and actively push to facilitate next steps and completion
Build metrics to ensure process improvement is tracked and reported weekly, monthly and quarterly metrics by region
Responsible for MIS reporting for senior management including data collation, production and analysis
Engage in design, testing and release of an automated internal contract management tool and a workflow from end to end
Own a clause library and templates and be accountable for data integrity
Produce a prioritization report, monitoring capacity of the specialist and effectively manage stakeholders/clients’ expectation
Ownership of Business Initiatives and Global Relationships
Work on projects impacting contracts (repapering, contract updates, contract reviews etc.) as needed to plan and carry out details necessary to complete the project
Support ad-hoc business and regulatory initiatives
Partner with colleagues in US, EMEA and APAC locations with a view to align and follow the standard procedures
Educate various stakeholders on the content of agreement materials and business impacts
Required Qualifications, Skills and Capabilities
BA or higher education degree
Highly articulate and able to convey contractual positions in a client-friendly way. Requires strong written and verbal communication skills
Strong ability to partner with stakeholders across the business to achieve effective solutions.
Excellent facilitation and meeting management skills, being able to discuss complex/technical concepts
Strong analytics, organizational skills and extremely high level of attention to detail are critical to the success of this function
Must be able to work independently within a team environment, and demonstrate flexibility and ability to adjust quickly to the changing demands of the business and team
Technically proficient with standard office computer applications, specifically Excel, Word, MS Project, Power Point. Spreadsheet skills and analysis critical
Effective time management and ability to balance multiple projects simultaneously and work well in a deadline orientated environment
Mindset of continuous process improvement and risk control
Strong problem-solving skills, ability to think of multiple alternatives/angles and identification of pros/cons
Professional presence to liaise with a wide variety of clients and internal stakeholders
Preferred Qualifications, Skills and Capabilities
Experience in negotiation and awareness of client contracting agreements is a plus