Account Manager
As an Account Manager, your pivotal role is crucial to the success of our business. You will be responsible for delivering exceptional customer service across our existing and potential customer base.
You will serve as an expert in building and maintaining strong customer relationships within your targeted territory.
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Why Work with Us
We are a people-first organisation where our colleagues come first, and our customers are at the heart of everything we do. We offer flexible working options to support a healthy work-life balance.
Our ideal candidate is passionate about delivering excellent results, loves what they do, and strives for excellence in their role.
We are committed to supporting all employees through their individual career paths and thriving within our business.
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Key Responsibilities
* Create strong leads and opportunities for all ECP channels, ensuring compliance across all marketing and promotional activity.
* Identify existing, lapsed, and new business opportunities within branch-specific geographical areas.
* Conduct customer account reviews with the branch management team, focusing on all KPIs and potential opportunities.
* Develop positive and professional working relationships with key internal stakeholders while maintaining a comprehensive understanding of the automotive aftermarket.
* Act as a key member of the ECP Business Development Team, actively demonstrating the standards, behaviours, and values of the team to drive effective teamwork across the business.
* Participate in regional business-specific customer events.
* Attend national and local training events.
* Work 40 hours per week, Monday to Friday, from 8am to 5:00pm.
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Skills and Experience
* Excellent communication skills to develop customer relationships and drive customer connectivity.
* High levels of focus, energy, and drive.
* Good business acumen.
* Deliver best-in-class service to establish customer experience excellence.
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What We Offer
* Cycle to work scheme.
* 22 days annual leave + Bank Holidays.
* Genuine career progression.
* Access to a 24-hour Employee Assistance Programme offering financial and wellbeing support.
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About LKQ Euro Car Parts
LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world-class logistics operation in the UK and Ireland.
However, we are more than just a parts supplier; we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future.