Order Management Administrator
We are seeking an Order Management Administrator to join our Customer Service & Support Department on a 12-month cover contract basis.
Role Overview
The successful candidate will provide administrative support and assist with sales and purchase order processing. This role is based in Cork and requires a detail-oriented individual with strong communication and IT skills.
Key Responsibilities:
* Provide administrative support and handle sales/purchase order processing across multiple sales divisions.
* Verify incoming customer orders against sales quotations and company policies.
* Expedite customer purchase and sales orders, liaising with the supply chain.
* Generate and manage internal and customer service-related reports.
* Coordinate documentation requirements with the documentation department.
* Maintain accurate electronic records of customer job files.
* Collaborate with various teams across the organization to drive efficiency and customer satisfaction.
* Assist with other business support tasks as required.
Key Skills & Experience:
* Strong IT proficiency, including MS 365, Excel, Word, PowerPoint, and ERP systems.
* High attention to detail, accuracy, and presentation.
* Excellent interpersonal and communication skills.
* Ability to prioritize tasks effectively in a fast-paced, customer-focused environment.
* A customer service mindset with a proactive approach to problem-solving.
* Ability to work both independently and as part of a team.
Max salary €34,000. Competitive remuneration, details available upon application.
Fully onsite position, ideal for those living in East Cork/Glanmire/Little Island areas.