Job Title: Senior Credit & Collections Specialist
We are seeking an experienced Senior Credit & Collections Specialist to join our Order-To-Cash team based at our GFS location in Cork. This is a 18-month maternity leave backfill opportunity.
This role will be responsible for managing a large and growing debtors listing, minimizing debt and overall Days Sales Outstanding (DSO). The successful candidate will have experience working in a multinational corporation, knowledge of the order-to-cash function, and a passion for credit control and delivering exceptional customer service.
Responsibilities
* Manage a large and growing debtors listing to minimize debt and DSO
* Efficiently follow up on due and overdue accounts and payments
* Issue written correspondence to customers, including reminder letters and monthly statements
* Release credit holds as necessary
* Determine credit limits based on credit policy, credit ratings, financials, and payment history
* Assess credit risk and make recommendations backed by solid judgment and reasoning
* Liaise with internal and external stakeholders to confirm customer details and resolve billing queries
Requirements
* Excellent written and verbal communication skills
* Ability to communicate effectively with all levels of the organization
* High integrity, excellence, and teamwork
* Fast thinker with ability to translate business needs into pragmatic solutions
* Positive, enthusiastic, can-do attitude and flexible approach to work
* Proficiency in Microsoft tools (Excel, PowerPoint, Outlook, Word)
* Attention to detail and accuracy required
* Self-directed problem solver with ability to suggest solutions
Desired Qualifications
* Experience working in the biotech pharmaceutical industry and in a multinational organization
* ERP experience (Oracle/SAP)
Core Values
* Integrity
* Teamwork
* Excellence
* Accountability
* Inclusion
Location: East Cork, Ireland
Type: Full-time
Duration: 18 months