Junior IT Support Engineer
Overview:
We are seeking an experienced IT support contractor to provide technical support to our client's employees in Shannon. The successful candidate will ensure that the client's systems are maintained and their IT infrastructure runs smoothly.
Key Responsibilities:
* Provide technical support for software and hardware issues, including desktops, laptops, printers, and mobile devices
* Install and configure software and hardware, including operating systems, applications, and peripherals
* Maintain and manage user accounts, email accounts, and security groups
Requirements:
* 2+ years of experience in an IT support role
* Strong knowledge of Microsoft Windows operating systems and Microsoft Office applications
* Previous experience building/Imaging devices
* Experience with Citrix, Active Directory, SCCM, and Intune
* Relevant IT certifications preferred