COMMERCIAL VEHICLE SERVICE ADMINISTRATOR - DUBLINTHE ROLEFull-time position (Monday-Friday, 8:30 AM-5:00 PM)Based on site at our facility in DublinSupporting customers with their commercial vehicle maintenance needs37,000 to 45,000 DEO WHAT YOU'LL DOAct as first point of contact for customers scheduling service appointmentsManage service scheduling for both planned maintenance and emergency repairsDocument all customer interactions accurately in our systemsCoordinate with technicians to optimize service deliveryIdentify opportunities to improve customer experience IDEAL BACKGROUNDPrevious service administration experience in automotive, HGV, PSV garages, tyre centres or transport maintenance facilitiesFamiliar with scheduling maintenance and repair workExperience handling customer inquiries about technical servicesUnderstanding of parts ordering and service documentationKnowledge of workshop operations and maintenance procedures SKILLS WE VALUEStrong customer service focus and problem-solving abilitiesExcellent communication skills with both customers and technical staffAbility to manage competing priorities in a fast-paced environmentBasic technical understanding of mechanical/electrical equipmentOrganized approach to documentation and record-keeping QUALIFICATIONSHigh school diploma or equivalentRelevant work experience in a service administration role If you have experience supporting maintenance operations in automotive, transport or related industries, we want to hear from youEmail your CV to
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