At Three, we've done things differently since day one.
We're a big-hearted energetic bunch, striving for a better-connected life.
The Role
Join us as a Customer Value Specialist (Base Manager) to play a key part in driving cross-functional collaboration across the wider commercial function to devise and deliver initiatives to optimize revenue and margin performance in Post Pay.
You will be responsible for analyzing data, devising initiatives to grow or save revenue and margin, and planning and overseeing the implementation of these value-driven initiatives.
Together with the Senior Customer Value Manager, you will be responsible for actively managing the financial performance of your base, and for devising and delivering the initiatives to achieve this.
Key Responsibilities
* Proactively analyze customer data & insights to identify gaps and opportunities to generate and save revenue & margin.
* Use channel insights and campaign analytics to plan programmes which deliver maximum value.
* Gain experience with how propensity models can be used to ensure money is spent efficiently & effectively to deliver financial targets for the post pay base.
About You
* Candidate must be able to analyze data, and summarize & present it clearly and concisely to help generate strong discussion, and drive the right decisions.
* Commercial/proposition/segment specialist with good analytical skills and a good team player.
* Confident in interpreting data and working with commercial and analytical stakeholders.
What We Offer
* Flexible working with our new Hybrid model, employees will enjoy more flexibility working from home and our office locations (3 days per week office based).
* Competitive salary, annual performance bonus & pension contribution 25 days holidays plus 2.5 company days Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme Life assurance, phone & laptop, subsidized canteen Access to learning & development Free on-site parking.