Overall Responsibility
To ensure overall Finance team Hospital objectives are achieved.
The Billing Manager will report to the Financial Accountant / Finance Office Manager.
Key Responsibilities
1. Take full ownership and supervisory responsibility for all staff within the billing team.
2. Assist in the setting of targets, aligned with Divisional and wider organizational objectives, and ensure all targets are met by the team.
3. Manage and motivate team members on a day-to-day basis by agreeing goals and objectives designed to achieve the standards agreed with the Financial Accountant.
4. Take responsibility for the design and development of procedures to facilitate accurate and timely generation of hospital invoices in your area of responsibility.
5. Ensure staff are trained as required and make recommendations as to training needs as they arise; design and deliver training programs for team members as identified/required.
6. Establish internal controls to monitor the accuracy of billing.
7. Be responsible for generating accurate and timely hospital invoices for complex inpatient stays.
8. Liaise with all hospital departments to ensure procedures are in place to ensure all billable procedures are captured and billed accurately.
9. Ensure month-end billing targets and deadlines are achieved.
10. Constantly review PMI contracts to ensure maximized billing and that billing rates on the system are accurate.
11. Assist the PMI contracts manager.
12. Responsible for ensuring all charts are scanned to M files within target deadlines.
13. Assist with all PMI internal/external audits regarding billing.
14. Develop KPIs for team members and monitor performance.
15. Assist the claims manager to ensure overall Finance Team monthly submission targets are met.
16. Assist with the preparation of daily/weekly/monthly hospital activity statistics.
17. Responsible for providing explanations as to why hospital revenue varies from expected revenue.
18. Represent the Finance team at monthly inter-departmental meetings.
19. Provide a costing for Self Payer procedures.
20. Meet with patients who wish to discuss Self Payer quotes.
21. Liaise daily with the team to resolve any issues which may arise.
22. Contribute to and assist with the upgrading and implementation of systems which enhance the quality and efficiency of hospital billing.
23. Maintain regular contact with the Financial Accountant / Finance Office Manager, ensuring he/she is aware of any issues which may arise within the billing team.
24. Take on any other duties or projects which may be required from time to time.
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