Location: On site / Ballinasloe, Co. Galway, Ireland
Job Type: Permanent / Full-time
Sector and Subsector: Retail | Hair & Beauty
Salary: Competitive Salary
We at the Shearwater Hotel & Spa, Ballinasloe have an excellent opportunity for an enthusiastic, confident Spa Manager to join us in our award-winning & newly renovated Spa and Beauty Bar, "Shear-Beauty". The successful candidate will have a genuine love for the industry and a passion for delivering the very best services to our loyal client base. Yonka & Image experience is an advantage; however, we will provide full training with these brands.
The successful candidate will:
* Oversee training, payroll, evaluation, and service standards for spa staff.
* Manage and motivate all spa employees.
* Monitor customer service, inspecting rooms, and speaking with customers to ensure satisfaction.
* Identify new business and marketing opportunities.
* Liaise between the hotel front office and sales operational departments; clients and guests for conference groups; and guests as required.
* Establish and maintain a professional business relationship with all vendors.
* Develop and implement Spa goals, policies, and procedures.
* Produce annual marketing plan in conjunction with the Hotel.
* Promote and sell customised spa programs to conference groups as required.
* Participate in the annual budgeting and forecast process.
* Maintain thorough knowledge of competitors, including location, product offering, pricing and promotions, and sales techniques.
* Attend Hotel communication meetings as necessary.
* Complete regular stock-takes and ordering as necessary, review brands, plan and implement systems to maximise sales and revenue.
Required Education, Skills and Qualifications:
* At least 3-4 years previous experience with 1 year in a supervisory or management position.
* Proven Spa Therapist experience and knowledge of treatments required.
* A background working with Image or Yonka would be desirable.
* Knowledge of Aesthetics is desirable.
* Experience in sales would also be desirable.
Employee Benefits:
* Free on-site Parking.
* Uniform Provided.
* Complimentary access to Shear-Fitness and Leisure Club.
* Meals while on Duty.
* Discounted rates at Comer Group Ireland managed Hotels.
* Discounted rates at Comer Group Ireland managed Spa & Leisure Facilities.
* Discounted rates at Comer Group Ireland Restaurants.
* Employee Recognition Awards.
Due to the large volume of applications for this role, only successful candidates will be contacted.
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