Technical Services Engineer
We are seeking an experienced IT professional with hands-on infrastructure and networking expertise to join our growing IT team.
The Role:
As a Technical Services Engineer, you will play a crucial role in maintaining and improving IT infrastructure across multiple sites.
* Manage Microsoft 365 Admin, on-prem AD, and cloud migrations.
* Troubleshoot networking issues, including firewalls, VPNs, and communications cabinet rewiring.
* Support Windows 10 & 11, Horizon Gamma VOIP system, and Fortinet firewalls & switches.
* Work with the MSP to diagnose and resolve IT issues.
* Provide technical support for remote workers (120 office staff + 200 field-based users).
* Assist with bespoke mobile and client-based applications.
Key Responsibilities:
We are looking for a proactive, self-starter with a strong background in IT infrastructure & networking.
* Hands-on experience with firewalls, servers, and cloud-based environments.
* Strong troubleshooting skills and the ability to mentor junior staff.
* Excellent communication & patience, supporting non-tech-savvy users.
* Full driving license & access to a car (minimal travel required, but occasional site visits).
* Experience working in an MSP environment - highly desirable.
What We Offer:
A competitive salary, a well-established and growing team, and hands-on experience with cutting-edge IT projects.