Key Features of the Role
As PCF-17 Head of Retail Sales, you will play a pivotal part in shaping the future of our Retail Sales function. You’ll have the opportunity to blend strategic oversight with hands-on leadership, influencing our company’s success and helping clients achieve their financial goals. The role provides a unique balance between developing new business, regulatory compliance, and strategic leadership. The appointment is subject to CBI approval through a written application process. You must hold the QFA qualification.
Responsibilities Pre-Approval
* Advising existing clients under MiFID and IDD regulations.
* Participating in new business development campaigns.
* Communicating promptly with the CBI regarding your PCF application.
* Upholding the CBI’s fitness and probity standards.
* Managing relationships with external stakeholders, including product providers.
* Preparing and implementing contingency plans for leave or absences.
Responsibilities Post-Approval
Once CBI approval is obtained, you will:
* Maintain PCF-17 authorisation and meet all associated competency and regulatory requirements.
* Lead the Retail Sales function to improve compliant advice and service delivery.
* Develop and manage KPIs for the adviser team.
* Oversee strategic initiatives to meet evolving client needs, including identifying new providers and solutions.
* Ensure consistency and clarity in client-facing materials, in collaboration with key teams.
* Act as a first-stage manager for client complaints, ensuring timely resolution.
* Prepare reports for the CEO, Board, and relevant committees.
This role is both strategic and operational, offering significant opportunities to innovate, lead, and contribute to our company's success while continuing to deepen your professional expertise.
Skills and Experience We’re Seeking
* MiFID experience (preferred).
* A QFA qualification (required)
* A solid understanding of international financial planning and wealth management.
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